Informativa sui rimborsi

If the Buyer withdraws, the goods must be returned to the Seller (or original sender) immediately or within 14 days at the latest. Timely return is met if shipped before the 14-day deadline.

All return shipping costs are borne by the Buyer.

Goods must be returned to the sender from which they were received, which may be a different Slovenian company.

Returned goods must be undamaged, in original packaging, and in unchanged quantity, unless the damage occurred without Buyer’s fault.

If the package is visibly damaged, the Buyer must make a delivery record with the courier or refuse the package.

Refunds
Refunds for returned products will be made within 14 days of receipt.

Only the paid amount is refunded. Discounts or bundled offers are not refunded.

Refunds are issued via the same payment method unless otherwise agreed.