Pravna obavijest

LIMITATION OF LIABILITY

The Seller is not the manufacturer of the products and (except as required by law) assumes no liability for consequences of product use, especially if used contrary to instructions or intended purpose.

All content in the Online Store is informational and should not replace professional advice, product manuals, or labels.

The Seller is not liable for damage to hardware or software or for viruses that may affect users' devices due to visiting the Online Store or downloading content.

The Seller reserves the right to disable access to the Online Store due to technical issues or maintenance, and is not liable for any resulting damages or costs.

The Online Store may contain links to third-party websites. The Seller is not responsible for their content or operation.

In case of technical issues, the Seller reserves the right to cancel affected orders without being liable for damages. Buyers will be notified and guided through the next steps.

Each user is responsible for the security of their account and for the accuracy of the data provided. The Seller is not liable for damages caused by inaccurate or false information.

The Seller is not responsible for the accuracy or content of customer reviews or comments posted on the Online Store.

 

20. ASSISTANCE AND INFORMATION

If you have any problems or need additional information, the Seller is available at +386 42 367 600 or via email at info@color-us.com.

 

21. COMPLAINTS AND DISPUTES

The Seller complies with applicable consumer protection laws and has an effective complaint handling system and a designated contact person for customer support. Complaints can be sent via email to info@color-us.com.

The complaint process is confidential. The Seller will acknowledge receipt within 5 working days and keep the Buyer informed throughout the process. The Seller will strive to resolve disputes amicably.

In accordance with applicable law, the Seller publishes a link to the Online Dispute Resolution (ODR) platform, available here:
https://ec.europa.eu/consumers/odr

The Seller does not recognize any out-of-court dispute resolution provider as competent to handle consumer disputes under the Out-of-Court Consumer Dispute Resolution Act (Official Gazette of the RS, No. 81/15).

These terms and conditions and any disputes between the Seller and Buyer are governed by Slovenian substantive law. The rules of private international law referring to other jurisdictions do not apply. For any matters not covered by these terms, the provisions of the Obligations Code, ZEKom-2, ZVOP-2, and ZVPot-1 shall apply.